The part everybody gets burned on, written down first.
We read a few hundred reviews of the tools in this category before building anything. The angriest ones were almost never about a missing feature. They were about money and about being ignored.
So this page exists before there is anything to buy. Every line on it is a commitment we are making in public, where it can be held against us later.
One click to cancel
The cancel button lives inside the app, next to your plan. No email to support, no chat window, no phone call, no three-screen exit survey, and no offer of two months free standing between you and the button. Access runs to the end of the period you already paid for.
Full export, any time
Everything you put in comes back out. Posts, drafts, schedules, the failure ledger. It works while you are a customer and it keeps working on the way out the door. Leaving should not cost you your archive.
No annual lock
Month to month by default. Prepaying twelve months is optional, costs the same $49 a month, and refunds pro rata if you leave early. There is no contract, no minimum term, and no lifetime deal that gets quietly killed in eighteen months.
An email before the money moves
Two days before your first charge, you get a message saying it is coming and what it will be. If you forgot you signed up, you find that out before the charge rather than after it. Renewals are on your billing page with the date in plain text.
The price you got is the price you keep
If you are one of the first hundred paid accounts, $49 is your rate for as long as you stay. Not for a year. The only way to lose it is to cancel, and we say that on the way in rather than on the way out.
A person answers
Support is a human with a name reading a real inbox. The person who reads your message is the person who resolves it. No ticket ping-pong, no handoff to a second queue, and no bot pretending to be an agent.
Things we will not do.
Every one of these is something a real person described happening to them, in a review, about a tool they were paying for.
- We will not mark a post published when it was not. If it did not go out, the app says it did not go out.
- We will not hide failure alerts behind a paid tier. They run on the free plan too. Charging for the alarm is selling you the fire.
- We will not hold your accounts or your archive to force a renewal. Stop paying and you land on free with your data intact.
- We will not sell a lifetime deal and then retire it. If a price is for life, it is for life, and if we cannot honour that we will not sell it.
- We will not make you talk to someone to leave. See promise one. It is the same promise from the other side.
- We will not train anything on your content. Your posts are yours. The full detail is in the privacy policy.
- We will not list a platform we cannot actually publish to. The supported list will name what is approved and working, never what is planned.
- We will not put a number on this website that we have not measured. No invented catch rate, no stock-photo testimonial, no customer count we made up.
If you were charged and did not want to be, tell us and we give it back.
We do not ask you to justify it and we do not route you through three people first. Thirty days is the window, and if you realise later than that, ask anyway. We would rather refund it than have you tell the story about how we would not.
When Cosmoose failed to do what it said it would do, that is not a refund request. It is our mistake, we refund the affected period, and you are not asked to prove harm.
The full refund policy has the specifics, including the short list of things we will not refund, all of which are about fraud rather than about you changing your mind.
What a promise is worth right now
Nothing, and we know it. There are no customers yet, so none of this has been tested by anyone but us. A page of commitments from a company with zero users is a page of intentions.
The reason to write it now anyway is that it becomes evidence later. These lines are dated and public. If one of them stops being true, it is on the record, and the changelog is where the change would have to be admitted.
Get in before the hundred fills.
Send one line about what you post and where. You will hear back from a person, and the price you get is the price you keep.